2018 年 1 月 15 日
It was an enjoyable stay with friendly helpful staff
They upgraded me to a bigger room on arrival
2018 年 1 月 7 日
2017 年 12 月 26 日
Should I return to Cuenca I will stay her again.
I had a wonderful stay and did not find one draw back.
This was my first time staying at a Hostel, without asking they upgraded me to a room with a private bathroom. I loved my stay here; breakfast was included and it was able to walk and see so much and their staff was extremely friendly and helpful.
2017 年 12 月 26 日
There was a thief who stole from the rooms and the owner showed no care or concern for anyone’s distress.
2017 年 12 月 26 日
Thieving and resulting abuse from owner
The attitude of the American owner after a thief stole $2600 worth of camera equipment from my room (and other items from other rooms, including a large wall hanging TV....without being noticed!). Their was no sympathy, no care for my distress, I got shouted at for involving the police, I even had to pay a supplement for changing room after the event. The robbery happened at 7pm, recorded on cctv, i changed the next day for two more nights in the vain hope the thief would be cought and I would recover 4 weeks of photos. It seemed obvious to me the owner would have given me the 2 nights but no I wasn’t even offered one consolation gesture, just abuse. The thief was another client with fake I D, the inner courtyard windows don’t lock properly and in any case the cleaning ladies leave them open after cleaning the room, suck lackadaisical attitude stems from nothing normally happening there so one would think the owner would have been really sorry and would have bent over backwards to support me. Yet I got insults and abuse nothing else.
The inner garden
2017 年 12 月 13 日
2017 年 11 月 27 日
Colonial house with spacious garden in the city center.
The double rooms with garden view are quite small with a relatively large bathroom, that made it difficult to store 2 suitcases. Bigger triple rooms in the front are noisy.
Beautiful garden. Use of the kitchen. Friendly personel. Walking distance to the city center.
2017 年 11 月 22 日
The staff were sweet and accommodating -- great coffee & responsive administrators
naomi van wijk
2017 年 11 月 2 日
Quiet and comfortable
Laundry service was really expensive, but there was a cheaper one two blocks away.
Nice hostal with quiet rooms next to the garden. Bed was comfortable, shower was hot with good pressure. Shared kitchen open from 2pm - 9pm, well equipped and free botteled water. nice breakfast.
2017 年 10 月 20 日
Very nice and helpful staff in this quiet and fine old hostal. We enjoyed our stay and would happily
2017 年 10 月 9 日
All was great! Staff was very polite and helpful, breakfast was very tasty, clean and cozy rooms. Best place for stay in Cuenca
2017 年 9 月 24 日
It was comfortable, quiet and relaxing.
The room was a bit cold, but the receptionist soon helped with an electric heater.
2017 年 8 月 16 日
Location is fine but it's really close to a traffic road. They offer you to park the car in a private parking lot (independent from the hotel) which is quite expensive compared to the average of Ecuador and also the owner of the parking lot is not fully reliable. Breakfast was standard, they offer you to choose within 3 options but could be a little bit more.
Nice building with a relaxing courtyard where to take a break during your stay in Cuenca. Staff very helpful (we had an issue with parking lot and they really helped us to address it)
2017 年 8 月 5 日
Lovely place to stay with garden
Rooms inside are quite cold
Great breakfast and garden
2017 年 7 月 25 日
Beautiful garden with various chairs, banks and a hammock to enjoy and relax. Very friendly and helpful staff.
2017 年 7 月 13 日
Garden facing rooms can get cold at night. Some rooms are tiny. Laundry service is expensive.
Comfortable, colonial interior. Good breakfast with unlimited coffee.
2017 年 7 月 4 日
Hostal Macondo was a beautiful house, situated walking distance clsoe to the city centre. We had a private triple room, which was spacious and clean. Great breakfast on offer and the kitchen was spotless to be able to cook your own food after lunch. The staff were brilliant after one of us was ill with food poisoning,. Tey made us some fresh tea with herbs from the garden and let us check in early which was appreciated.
Kim Ho Leung
2017 年 6 月 26 日
Hostal Macando is a true gem
I was in room 8b which is beautifully located adjacent to the garden. The room is spacious and the only thing I’d improve is to hang thicker curtains that obscure the room; in the evening the light from the garden came through the curtains.
Hostal Macando is a true gem. I’ve been here several times before. It’s a hostel with a personal touch and a homey feel. The staff is very friendly and helpful, the rooms are well decorated, clean and the breakfast is very good. I also very much like the garden. And it’s family friendly. I’d recommend Macondo to everyone for sure!
2017 年 6 月 6 日
Little gem in central Cuenca!
- Our room's bathroom was adjacent to one of the shared toilet meaning noise and smells came to our bathroom. This was reported and addressed swiftly by the staff who were professional about it
- Super central, close to everything - Spacious room - Delicious breakfast with wide variety of choices (eggs, yogurt, muesli, ...) - Excellent Kitchen to cook your own meals - Gorgeous common area - Comfortable bed - Friendly and helpful staff
2017 年 5 月 22 日